Who is Medcure?
Are your products safe to take in my condition?
The products we promote are organic, heavy metal tested and made of natural ingredients. However, we do advise you to consult with your health practitioner regarding the condition that is specific to you before using our product.
What are the three types of registrations?
- Guest or Public Registration
- Doctor Registration (Medcure verification is required upon registration)
- Wholesale Registration (Medcure verification is required upon registration)
Do we need a practitioner’s advice before purchasing a product?
If you are unsure about a product or its uses then we suggest that you get appropriate advice from a designated practitioner.
To see the list of recognised Australian associations, please visit: https://www.tga.gov.au/schedule-1-therapeutic-goods-regulations-explained
Who are the TGA recognised healthcare practitioners?
The following are few of the TGA recognized healthcare practitioners:
Healthcare practitioners, Ayurvedic practitioners, Herbalists, Homoeopathic practitioners, Naturopaths, Nutritionists, practitioners of traditional Chinese medicine or Podiatrists registered under the law of a State or Territory.
Medical practitioners, Psychologists, Dentists, Pharmacists, Optometrists, Chiropractors, Physiotherapists, Nurses, Midwives, Dental Hygienists, Dental Prosthetists, Dental Therapists or Osteopaths.
For more information, please visit: https://www.tga.gov.au/industry/advertising-schedule1-explained.html
How much do you charge for shipping within Australia?
During the processing of every order, appropriate shipping charges will be calculated based on the weight. Shipping charges are part of the total order value. Learn more about Shipping Charges here.
How long does it take to receive my order?
Please allow 1-3 business days to process the order once we have received your payment. Once the item has been shipped, the order should reach you within Australia Post's standard delivery time frame.:
Metro to Metro = 1-3 business days
The Rest of Australia = 3-5 business days
How do I track my order?
All orders come with an Australia Post tracking number. You can track your order through Australia Post's tracking facility through this link: auspost.com.au/track
I am a wholesaler or a practitioner, can I get a bulk discount?
We welcome wholesalers and practitioners to join our wholesale and doctor network. You can register for wholesale or doctor accounts through our website. Once a wholesale account application is approved, your account is eligible for an appropriate bulk discount. To apply for a wholesale account please provide details through.
What are the available payment options?
We accept VISA, Mastercard, and PayPal payment methods.
Do you have all the products in stock?
We do our very best to ensure the products listed on our website are in stock so that we can ship them to you straight away. Unfortunately, as our products are organic and are manufactured by artisan producers, in small batches, we can’t always guarantee its availability. We appreciate your understanding in the event of a product not being in stock.